Terms & Conditions
Your information and data will remain confidential in all but the most exceptional circumstances. I will break confidentiality if I believe there is an immediate risk to yourself or to others. I will always do my best to discuss this with you first.
I follow appropriate safeguarding procedures for children and vulnerable adults and if I feel there is cause, then I reserve the right contact MASH (Multi Agency Support Hub) to discuss any concerns I have.
If you seek BWRT and/or hypnotherapy, then it is common for me to need to write to your GP, or other appropriate medical professional. I will discuss this with you prior to doing this, however, it’s important with deep work like that, to ensure that your physical needs are met and any physical difficulties are ruled out, before working with psychological therapies.
If you cancel within 48 hours of your appointment time, then you will be required to pay the full fee. If you cancel before that, then you will not pay a fee for your session.
Fees can be paid by cash, cheque or card (at the session). If you haven’t paid without discussion, then I reserve the right to terminate our sessions, although you are welcome to come back when the balance has been settled. I will invoice you if this is appropriate.
A small number of Concessionary fee slots are available to those who meet the criteria. I cannot guarantee that there will always be concessionary slots available to new clients. If you have a concessionary slot, and you end therapy, then, if you want to come back, I’m unable to guarantee that I will be able to offer you a concessionary rate. Additionally, we will continue to review your fee and, if your circumstances change, your fee may change to account for these changes.
Adverse Weather Conditions
In situations where it is not safe to travel, I will, wherever possible, offer therapy via an online platform. If I am not able to do this, then there will be no fee for the session. If I am, and you choose not to have therapy this way, then you will be required to pay for the session.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
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Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights regarding receiving email marketing material. Your details are not passed on to any third parties.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Please be aware of using social media platforms, and communicate / engage upon them with due care and caution regarding their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. Please do be aware that if you are a current or prospective client, that I cannot be responsible for protecting your confidentiality if you choose to comment on or share something.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Terms & Conditions
Tracy Hutchings Therapy, Ipswich,Suffolk